Software Review – Cross Platform – Remote Desktop – Team Viewer

by Nov 2, 2016Digital Security, iPhone, Mac Hacks, PC Hacks, Tech Tips

What is Team Viewer??

Team Viewer is designed to allow two devices to connect to what is called a remote desktop. It is designed for IT departments to provide support, allow employee collaboration, or as a way to work from home when you can’t get to the office. It requires very little setup and is very user-friendly. There are an admin and a host computer. Where the host is usually the IT professional you need help from and the client is the user’s computer.

All this power at what price…FREE

Another way to get free help! The program is free to use to anyone and there is also a commercial use version that is available. Once the program is installed on both host and client the program automatically generates a passcode that needs to be shared with the other computer to gain remote access. This can go both ways, from client to host or host to client.  This feature has been called switching sides. This feature can be handy if the person receiving help for the IT department needs to see the desktop of the other computer. The IT pro can simply switch sides and the user will then be allowed access to the host computer.

Share files with your other devices. Your own personal cloud.

Team Viewer can be also used to share files. It uses a simple drag and drop interface. There is also a copy feature so you can easily move only copied parts of a file to the connected computer. Transferring files is quick and painless with this feature of Team Viewer. Maintaining a database on multiple computers can be difficult unless you use a great program like this one to make the process simple.

There is also a mobile app that Team Viewer has to help make tech help that much easier. It is identical to the design of the PC/Mac program. Functions available to the mobile app include but are not limited to the control panel, chat feature, remote control, remote view, and much more. This is a full-featured app and provides the best solution for a remote desktop available, free or commercial.

Recently TeamViewer has added additional security features to its remote apps to prevent anyone from accessing your account. One of these features is called a “trusted device” which enables you to create a more secure link to the computers that you know and trust while excluding the ones that have not made any previously authorized connection. This feature was an extremely needed feature in today’s world. The programs now use 256-bit encryption which is higher encryption than most online banks use. Team Viewer also watches for unusual behavior and notifies you of this kind of activity.

Summary:

Team Viewer is a solid solution many IT professionals use day today. There are other choices out there but most are more difficult to use and their features are limited or complicated. Team Viewer has an easy-to-use interface that anyone can become familiar with quickly and connects very simply. The mobile apps make this a no-brainer for anyone wanting to use a remote desktop connection program.

These are just a few of the many features available within the software. If you are interested in more info or assistance please reach out and ask us. We have a FB group, free 1-hr consultation (in-person or screen to screen), text us, or go old school and call us!